Our values

In a highly competitive industry, our values make us different and make strong commercial sense. Our values help us strengthen relationships with all our stakeholders, build trust, reduce operating costs, mitigate risks and attract and retain talent in a crowded marketplace.

Our values are what we stand for. They’re at the heart of everything we do. They make us who we are and help us to stay focused.

Our values enable us to play a leading role in tackling some of the challenges facing our customers every day such as household food waste.

Living healthier lives

We have a responsibility to help our customers eat healthily. By improving the quality of the food in their baskets, even small changes can make a big impact.

Sourcing with integrity

We work closely with farmers, growers and suppliers – in the UK and internationally – so we can reassure customers about where and how our products are sourced.

Respect for our environment

We care about our planet and the effect that both we, and our global suppliers, have on the environment. So we’re reducing our emissions, our water use and our waste.

Making a positive difference in our community

We make sure we’re a good neighbour, encouraging every store to get involved in food donations, volunteering and in our local charity programme, Charity of the Year.

A great place to work

We rely on our colleagues to deliver excellent customer service and work hard to keep them happy and motivated, investing in them and involving them in our plans.