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Championing human rights

Championing human rights

At Sainsbury’s, we take our responsibility seriously to respect and protect people’s human rights, wherever they are in our business and value chains. We have a long history of setting high standards and working collaboratively with our suppliers to ensure that they are met and we work hard to embed respect for human rights and ethical practices throughout our business.

Guided by the United Nations Guiding Principles for Business and Human Rights (UNGPs), we conduct due diligence to identify, prevent and where needed mitigate and remediate negative human rights impacts caused by, contributed or connected to our business operations. We have identified and prioritised our salient human rights risks and set ambitious commitments to drive forward progress in these priority areas: forced labour, sustainable livelihoods, safe and healthy working environments, discrimination and grievance mechanisms.

Our commitment

We are committed to respecting human rights across our value chain to ensure the people who make or grow our products are not being exploited or exposed to unsafe working conditions - and ensure our businesses’ transition to Net Zero is just and equitable for the communities we source from.

Our core pillars to champion human rights

Everyone has the right to be treated equally, regardless of who they are, where they are from, or what they believe in. Discrimination prevents people from enjoying human rights and other legal rights on an equal basis. In the workplace it can influence who gets hired and promoted, how much people earn and how people get treated.

  • We are building on our work to promote gender equality to tackle discrimination more broadly in our value chain. As part of our new commitment, we will:
  • Require all tier 1 suppliers to have an approach to tackle all forms of discrimination, and to reward suppliers that have an effective approach and share best practice.
  • Take action to improve the position of the most vulnerable groups in priority value chains and;
  • Address how the vulnerable are disproportionately impacted across our salient issues.

 

By working with our suppliers and paying particular attention to groups that are more vulnerable to discrimination, we will help protect people from discriminatory practices and create more inclusive working environments.

Read more about our gender position here

 

Forced labour is one of the most serious violations of fundamental human rights. It is intrinsically connected to other forms of exploitation, such as excessive overtime, abusive working and living conditions and is strongly linked to intimidation, coercion, and threats. We know that vulnerable and marginalised people, in particular migrants and certain ethnic groups, are disproportionately affected by forced labour.

As a business, we understand the need to continually assess for indicators of forced labour and identify where it might occur in our value chain, especially as exploiters become more sophisticated.

  • We have committed to seeking out and addressing all instances of forced labour by:
     - Scaling action to detect current and emerging indicators of forced labour.
     - Supporting access to remedy for those abused.
     - Supporting suppliers with inadequate practices to improve and provide incentives for suppliers with effective, proactive approaches.

 

This means we will be better prepared to prevent forced labour from occurring, and support victims when it does occur. Our suppliers will be supported to improve and rewarded for doing the right thing to protect workers.

 

 

Read our Modern Slavery Statement here

We work hard with our suppliers to make sure that they provide safe and fair working conditions. An important part of this is making sure that workers and affected communities can speak up if they feel things are not as they should be, so that concerns can be resolved, and future violations prevented.

  • We are building on our long standing efforts to listen to workers to understand their challenges and concerns and commit to:
     - Ensuring access to effective and trusted grievance mechanisms across all tier 1 suppliers, measuring effectiveness through worker voice mechanisms.
     - Doing deeper dives in high priority value chains to better enable the earlier identification of concerns of workers beyond tier 1.
     - Supporting access to remedy/addressing issues raised by workers and to use these findings to prevent future violations.


This means there will be clearly established procedures in place for affected people to raise and escalate concerns so that these can be resolved and remediated and future abuses prevented.

We have a responsibility to ensure workers in our value chains are protected against hazards and risks in the workplace.  Unsafe workplaces can have severe and irreversible effects on workers’ health and wellbeing — including injury, sickness and even death. 

The most hazardous forms of work often occur further down the value chain, such as at the raw material stage, where it is more difficult for us to have visibility of working conditions. Some sectors are inherently more dangerous due to the processes or materials used. We also know that the risk landscape is changing rapidly as climate change threatens to create more dangerous working environments. As the nature of risk changes, we must continue to assess its impacts and adapt our strategies to ensure workershealth and wellbeing are protected.


  • This is why we have committed to:
     - Undertake a deeper dive in priority value chains to tackle the most salient health and safety risks, including those beyond tier 1. 
     - Take action to identify and prevent evolving health and safety risks, including those associated with climate change.

 

This means we will have a more proactive approach to preventing the most serious risks to workers’ health and safety and will support suppliers to adopt practices to protect peoples’ rights to a safe and healthy working environment. 

Everyone has the right to earn what is necessary to meet their basic needs and the needs of their family. However, we know that there is still more work to do to secure sustainable livelihoods for people at the heart of global value chains. 

We are committing to securing real increases in wages and income for people who make or grow our products, so that they not only survive, but can be afforded a dignified and decent standard of living.

By 2030 we commit to having closed the gap and achieved living wages for workers or living income for smallholder farmers in priority value chains (equivalent to the volumes that we source).

We will work with our suppliers, producer groups,  partners and industry, to make sure people receive a fair price, prioritising those who need it most.

Our approach

We source thousands of products from around the world and indirectly provide employment and income for millions of people through our value chain. We are committed to establishing long-term, open, and fair relationships with our suppliers and making sure that they have the support and capacity to safeguard workers and local communities.  

Guided by the UN Guiding Principles for Business and Human Rights (UNGPs), our strategy is centred on our most salient human rights risks. This means that our business prioritises and focuses efforts on where we can have the most positive impact on the people who support our business.

Our Group-wide Ethical Sourcing Policy sets out the standards we require of all our suppliers. These are based on internationally recognised codes of labour practice, including the Ethical Trade Initiative (ETI) Base Code, the International Labour Organisation (ILO) core conventions, and the Universal Declaration of Human Rights. We have long-standing procedures to ensure that these standards are met.

Risk assessments and ongoing due diligence processes give us insight into risks and highlight where action needs to be taken to prevent potential harm and mitigate and remediate negative human rights impacts and violations. These are informed by a number of tools, including our Human Rights Risk Assessment Tool, certifications and ethical audits.

We recognise the limitations of audits and the need to put people at the centre of solutions. Therefore, we are investing in human rights impact assessments (HRIAs) and worker voice programmes to better understand first-hand from rightsholders and vulnerable groups the risks they face so that any violations can be prevented and remedied. Collecting gender-disaggregated and migrant worker data means we can consider the needs of vulnerable groups when setting strategies and taking action. We are also working to strengthen access to effective grievance mechanisms, remedies, and programmes to ensure workers’ rights are protected.

We are working hard to increase visibility within our value chain, including beyond tier one in priority areas where we know there are the greatest risks to people. 

Case Studies

Gender discrimination in garment factories​

It is reported that over 80 per cent of female garment workers in Bangladesh have seen or directly experienced sexual abuse and harassment in the workplace, revealing the extent of discrimination and the need for action.

Bangladesh is a key sourcing country for our General Merchandise division, and we work with other retailers, suppliers, and not-for-profit organisations as part of the Ethical Trading Initiative (ETI) Gender Sensitive Workplace Programme. This programme aims to contribute to a gender sensitive workplace where everyone is treated with dignity and respect, promote healthy industrial relations and support improved productivity and growth. This is achieved by teaching women about their rights and building and promoting ways to identify and protect women against gender-based violence and harassment. 4,387 workers have been trained since the start of the project.

Issara Institute for Thai-based suppliers​

To address the risks in the Thai fishing industry, we have partnered with the Issara Institute, a specialist worker voice organisation based in Southeast Asia. Over 33,000 workers based across our Thai sites have access to the Issara Institute’s independent worker voice channels, helping to build our suppliers’ capacity to effectively address workers’ grievances and hear directly from workers. Workers can use their mobile phones to complete the worker voice surveys and access the Issara hotline. We monitor the data collected so we can be aware of and address any concerns.

Rana Plaza – building safety after tragedy​

In 2013 a factory in Bangladesh supplying major retailers, including Sainsbury’s Tu clothing line, collapsed, killing over 1,100 workers and injuring a further 2,500. As Bangladesh is an important sourcing country for Sainsbury’s, and to prevent another tragedy like this occurring again, Sainsbury’s joined forces with other retailers, NGOs and trade unions. The Bangladesh Accord was signed by 220 companies who agreed practical steps to make sure that workers in ready-made garment and textile factories were safe and no worker needed to fear fires, building collapses, or other preventable accidents.The Accord was expanded and updated to become the International Accord in September 2021. Sainsbury’s is proud to remain a signatory and active member.

Tomato gangmasters in Italy​

A media exposé in 2017 revealed that migrant workers in Italy, where we source a large proportion of our tomatoes, were being forced to work by illegal recruiters. Every aspect of workers’ lives were being controlled by a ‘Caporaltogangmaster. They lived in dirty and unpleasant accommodation, worked excessive hours for below minimum wage and had limited access to medical care. The workers had no contractual protection from the Caporali, who charged them high fees for ‘recruitment services’.

To better understand the risks that workers face in this market and what we and our suppliers need to do to tackle them, we helped set up the Ethical Trading Initiative’s Italy fresh produce working group. A grower level risk assessment and strategy were developed to ensure that growers continuously improve practices and that resources are focused on areas of highest risk.

Evolving risks

To champion human rights, we need to understand the risks that lie ahead of us as well as managing and mitigating our biggest risks today. Socio-economic shifts caused by climate change, conflict, and health crises are known to exacerbate human rights risks, particularly for those who are most vulnerable. We recognise that businesses need to understand and proactively tackle the changing risk landscape.

Stranded workers and communities
The livelihoods of the people that support our value chains and their wider communities are increasingly at risk as a result of climate change as well as technological change and automation. It will become increasingly important to make sure that interventions are provided to make sure that workers and communities are not ‘stranded’ by impacts such as prolonged drought or advancing technologies

Land rights
Indigenous People & local communities have rights enshrined under international law. Business activities can inadvertently cause these groups to lose rights to lands and resources. By ensuring consultation and consent under the Free Prior and Informed Consent (FPIC) model, Sainsburys aims to ensure that land is sustainably managed for future generations. 

Rights and access to water
Climate change and water intensive industries and lifestyles are set to make access to water a growing human rights concern in the coming years. Water availability is becoming less predictable in many places which could bring devastating effects on people’s health and livelihoods. At Sainsbury’s we are determined to be responsible stewards of water and to champion access to water as a human right.  

Precarious work
Driven by technology and new business models such as the ‘gig economy’, precarious – or insecure - work is growing dramatically. Precarious work rises in times of business uncertainty and disruption and is often concentrated in low-wage sectors or amongst vulnerable groups. Businesses need to better understand precarious work as growing global issues and evolving business models are expected to negatively impact workers’ job security.

Child labour
Multiple crises, including Covid-19, conflict and climate change, threaten to reverse years of progress on child labour. Child labour is inextricably linked to decent work and wages. As the cost of living continues to increase, sending children to work can be a coping strategy for people without an adequate income to support their families. 

As a responsible business, we will monitor these evolving risks, and identify ways to manage and mitigate issues with our suppliers and partners and continue to look for other evolving threats to human rights.

Read more about our evolving risks in our saliency report

 

Traceability and transparency

We source thousands of products from the UK and around the world. It is important to have visibility of the many different businesses involved in the production of our goods, from the original raw materials, to manufacturing and transportation. Understanding the different actors involved is critical if we are to recognise and anticipate risks posed to people and to the planet, so that these can be prevented and mitigated and harms remediated.

We are working hard to map our supply chain beyond our tier 1 suppliers (businesses that we deal with directly), prioritising where we know there is greatest risk to people and the environment. This is informed by a risk analysis of our key raw materials which, takes into account both social and environmental risks. We collect data on supplier site locations and the number of workers, as well as data on the proportion of women and migrant workers in the workforce and the presence of a worker representation mechanisms such as trade unions or worker committees. Examining this data will help us better identify and consider the needs of vulnerable groups when setting strategies and taking action.

Transparency is critical for us to live up to our vision of being the most trusted retailer. We are committed to being open and transparent about where we source from, as well as the challenges we face, and the actions we take to identify and address risks and prevent harm. Disclosing where we source from also helps workers at those sites to advocate for their rights and alert us to when things go wrong, so we can work with our peers and civil society to correct them and enable access to remedy. 
In order to further improve transparency, we will be refreshing our site lists for all business areas on an annual basis.

Tier 1 sites for GM

Tier 1 sites for Food

Tier 1 sites for Clothing

Tier 1 sites for Goods not for Resale

Increasing transparency in our supply chain

 

Working in collaboration

The global challenges we face require collective action; we cannot solve these on our own.

We are committed to working with credible experts to better understand the risks people in our value chain face, and to determine how best these risks and impacts can be mitigated and remediated.

We know that labour and human rights risks are systemic and require collective action based on an understanding of root causes. To make progress on issues such as pay and working conditions, we need to collaborate and work pre-competitively with peers to raise standards and to use our collective leverage to advocate for change, including with governments, standards -setters and certification schemes.

We do much of our work to address labour rights issues in high-risk supply chains by working with other organisations in multi-stakeholder initiatives. We are a founding member of the Ethical Trade Initiative (ETI) and participate in many of its working groups alongside trade unions, non-governmental organisations and other consumer goods businesses. We are active members of The Consumer Goods Forum (CGF) Sustainable Supply Chain Initiative (SSCI), a global benchmarking initiative for third-party audit and certification programmes, sitting on the Steering Committee overseeing development of social, management and environment criteria. Through our policies and practices, we also support the CGF’s Human Rights Coalition – Working to End Forced Labour and Forced Labour Priority Industry Principles, tackling three of the most problematic employment practices that can lead to forced labour.

Industry collaboration helps to align and streamline information and standards that businesses require from their supply chains. Such collaboration also helps by reducing duplication and sharing insight and intelligence on shared risks, which maximizes our collective efforts and resources.

Putting people at the centre of solutions

We recognise that workers' ability to voice concerns and shape workplace practices goes hand in hand with creating resilient businesses that provide decent jobs. We are committed to supporting workers’ rights to freedom of association and enabling access to remedy.

Effective worker representation, through trade unions, or independent, democratically elected worker committees, is critical to helping workers understand and protect their rights and improve their working conditions. For example, worker representation can help to prevent health and safety risks and achieve living wages through collective bargaining agreements. Additionally, engaging with rightsholders, or their representatives, is important to make sure that remediation is appropriate and takes into account workers’ needs.

As founding members of ETI, we work with trade unions, our industry peers and non-governmental organisations to connect with impacted stakeholders. Since 2014 we have participated in key working groups to help advance effective social dialogue and worker representation. We recognise the limitations of audits to uncover certain risks and assess the effectiveness of measures. To improve engagement of workers within our due diligence processes, we are investing in worker voice programmes to hear first-hand from workers about the challenges they face, so that any potential violations can be prevented and remedied. Given the barriers that some people, such as women or migrant workers, face in advocating for their rights we seek to actively involve vulnerable groups in solution

Responsible purchasing practices

We are committed to establishing long-term, stable and fair relationships with our suppliers. This is key to delivering consistently high quality products to customers, to meet our human rights obligations and help our suppliers to do the same.

We recognise the impact that purchasing practices can have in shaping workers’ conditions and pay, and the importance of accounting for production and labour costs, providing fair payment terms, accurate volume forecasting and adequate lead times.

We pride ourselves on having good supplier relationships and working collaboratively to address concerns when they are uncovered. We are committed to supporting suppliers to improve their practices and rewarding suppliers for doing the right thing to protect people.

To better understand the effectiveness of our approach, the annual Advantage Survey gathers anonymous feedback from our suppliers on our working practices so that we can drive continuous improvements and improve how we work with suppliers.

Key achievements

Special Mention

for Workforce Disclosure Initiative’s Supply Chain Data Award

Top 10%

of most complete responses on our WDI disclosure

2004

founding member of SEDEX

2017

launched modern slavery risk assessment tool

2022

published human rights saliency assesment

2022

we signed the IDH Living Wage Roadmap

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