Our approach
Our approach to talent ensures that we enable all colleagues to be the best they can be. We give all colleagues the autonomy to develop, whether this focusses on career progression or being an expert in their role. We make it simple by letting them personalise the content they need, providing a network of mentors and sponsors and where necessary, programmes to give them the skills and experiences they need for a fulfilling and varied career.
It is also important that we identify those colleagues who have the potential to add the most value to the business. We can then focus additional investment in a more personalised approach, to retain and develop them to maximise their potential. Everyday feedback and honest conversations about development both to support performance and achieve career aspirations is a key unlocker for us to ensure we work at pace, drive innovation, and build strong relationships with one another.
The past year has seen a massive switch to digital activities and ways of working. To support this change, we have adapted our learning materials to support colleagues in this transition. Providing performance support materials such as user guides, online live classes, or short videos we provide key learning support where and when our colleagues need it. We continue to review the impact of these activities and will use these principles to shape our future learning offer for all colleagues, wherever they are based.
We have an evolving apprenticeship offer to support our developing business needs. We work with industry leading professionals, who have specialist knowledge in their area of delivery, equipping colleagues with the skills they need and enabling them to earn whilst they learn.